Reflection is the thought process where individuals consider their experiences to gain insights about their whole practice. Reflection supports individuals to continually improve the way they work or the quality of care they give to people. It is a familiar, continuous and routine part of the work of health and care professionals.
Opportunities for multi-professional teams to reflect and discuss openly and honestly what has happened when things go wrong should be encouraged. These valuable reflective experiences help to build resilience, improve wellbeing and deepen professional commitment.