Supporting and developing Medical Education in Lothian

Medical Education in Lothian

Welcome to the online home of NHS Lothian's Medical Education Directorate.
Here you can find out more about what we are about and read, watch and listen about the jobs that you are doing or going to come to in the future. This site is for you.


Switchboard delay survey

Switchboard delays have been a topic of several recent Trickles.

We wish to gather some data on Doctors' experience of contacting switchboard on a daily basis - what the purpose of calls are and the delays in reaching a switchboard operator. Please consider filling in this short (2-4 minute) survey each day you are working in the next week. Ask your colleagues to take part too! This data will support efforts to enact positive change. The results will be fed back. Thank you!