Giving positive feedback when things are done is vital to improve our teams

NHS Lothian GREATix

We all know how to provide feedback when things go wrong: Datix it! Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. So, let's turn the table on Datix and start letting people know when they are awesome. We've built on the example of the EM3 team in Leicester and are proud to introduce GREATix!


NB: the GREATix system isn't yet automatic, so please bear with us as we send them out as quickly as possible!